写作题 2.说明:根据下面内容写一封投诉信。
写信日期:2012 年3 月20 日。
投诉人:陈明
投诉对象:百货公司
投诉商品:Smith 啤酒
投诉原因:过了保质期,包装与内容不符等
投诉要求:退货或换货
提出希望:尽快回复
注意信函格式!
Words for reference:
保质期expiry date
【正确答案】 March 20
Dear Sir,
I am a regular customer in your department store. I’m writing to complain about Smith beer in your store.
Yesterday I bought a dozen of Smith beer in your department store. But when I was going to enjoy the beer at home, I found the beer has already expired. Meantime, the packages are not in accordance with the contents.
So I hope you can take immediate action to deal with this matter and take back or exchange the beer for me. I am looking forward to receiving your reply as soon as possible.
Sincerely yours,
Chen Ming
【答案解析】