单选题

Business communication

One of the most important features in any business is communication. Good communications are required at all stages of the business process. Businesses employ, and are owned and run by, various groups of people. Workers, directors and shareholders are three important groups closely (21) with a business. Other influential groups include customers, suppliers and the government.
Communication (22) between these groups and the individuals who make up the groups. Within (23) companies internal communications occur at, and between the various levels. Directors communicate with one another concerning the company's overall strategy. They (24) managers of their plans, and the, managers then communicate with the other employees. (25) are conducted concerning pay and working conditions. Managers communicate decisions and orders and try to (26) morale and motivation through good communication. Employees (27) communicate with each other, for example over production and wages.
External communication occurs when a company's directors or employees communicate with those individuals and groups who (28) with the company. Shareholders receive copies of the company's annual accounts, together with the (29) of the Chairman and Directors. Government departments require statistical and financial information from the company. An advertising agency is (30) about the company's advertising policies. Customers need to know if goods have not been dispatched and suppliers contacted if their goods have not been delivered. Reliable and effective communication is one of the key elements which leads to efficient management of a company.

【正确答案】 C

【答案解析】此处involve是牵涉、有联系、包括在内之意，involve通常与in或with连用。此句意为打工者、管理者和股东(所有者)是一个商务个体中三个紧紧联在一起的重要群体。A选项implicate是指某人牵连人某个罪行中，显然不能用于此语境。B选项committee有作奸犯科之意，D选项interested是感兴趣，且应与in连用。

【正确答案】 D

【答案解析】inform，告诉之意。管理者将自己的计划告诉经理们，然后经理们再去和其他雇员讨论交流。由后半句看出plans是由上级逐渐向下级传达来达到交流探讨的目的，而reply(答复)、sImow(演示、展示)、acquaint(使……熟知)均不合题意。Inform是适合于正式场合“告诉”的词，show只是出示给别人看一下，不深入。而acquaint要与with连用。

【正确答案】 C

【答案解析】negotiations谈判，协商，交涉之意。关于应付工资和工作条件的协商(也)会发生。公司中用于讨论问题的场合应该是谈判桌，而非interviews(面试)，因此D不选。A中interrogation有“质问”的不友好成分，B的question是泛指问题，而非具体的话题交流，此文始终在谈communication，应抓住此中心选词。

【正确答案】 D

【答案解析】improve是改进的意思。经理们互相交流公司的决策和制度，并且试图通过良好的交流改善公司成员的斗志和动力。A选项grow有增长的含义，但其作为“增长” 解释时是不及物动词。C选项gain是取得之意，但文中有“好上加好”之意，因此improve更合适。B项mount与grow情况相同，为不及物动词，文中morale and motivation之前无介词。

【正确答案】 B

【答案解析】雇员们也会互相交流一些关于产量和工资的话题。因为全段都在讲three groups之间或内部的交流，此处加“也”表示连贯。A选项besides应该单独使用，C选项such不能用来修饰动词，句中也没有“such as”词组出现，句中主谓语均已出现，无需加“like”做介词或者动词，故不选D。

【正确答案】 C

【答案解析】deal with是固定的词组搭配，是处理、处置的意思，当一个公司的管理者或雇员与各自群体的成员和公司的负责人交流时，外部的交流就发生了。deal with有处理、负责、做出决策的含义。而A项cope with有应付之意。B项engage解释为参与，且与in搭配使用。D项relate是使联系的意思。处理公司事务就该用deal with。

【正确答案】 B

【答案解析】股东们会收到公司的年度决算和公司负责人及管理层做出的年度报告。A项files是普通的文件。O项article是文章之意，带有文学色彩。D项profits是利润。画线处填的名词是由公司管理层给出的，因此，不会是files和articles。