翻译题 The rough guide to marketing success used to be that you got what you paid for. No longer. While traditional "paid" media—such as television commercials and print advertisements—still play a major role, companies today can exploit many alternative forms of media. Consumers passionate about a product may create "earned" media by willingly promoting it to friends, and a company may leverage "owned" media by sending e-mail alerts about products and sales to customers registered with its Web site.【F1】The way consumers now approach the process of making purchase decisions means that marketing's impact stems from a broad range of factors beyond conventional paid media.
Paid and owned media are controlled by marketers promoting their own products. For earned media , such marketers act as the initiator for users' responses. But in some cases, one marketer's owned media become another marketer's paid media—for instance, when an e-commerce retailer sells ad space on its Web site.【F2】We define such sold media as owned media whose traffic is so strong that other organizations place their content or e-commerce engines within that environment. This trend, which we believe is still in its infancy, effectively began with retailers and travel providers such as airlines and hotels and will no doubt go further. Johnson & Johnson, for example, has created BabyCenter, a stand-alone media property that promotes complementary and even competitive products.【F3】Besides generating income, the presence of other marketers makes the site seem objective, gives companies opportunities to learn valuable information about the appeal of other companies' marketing, and may help expand user traffic for all companies concerned.
【F4】The same dramatic technological changes that have provided marketers with more(and more diverse)communications choices have also increased the risk that passionate consumers will voice their opinions in quicker, more visible, and much more damaging ways. Such hijacked media are the opposite of earned media: an asset or campaign becomes hostage to consumers, other stakeholders, or activists who make negative allegations about a brand or product. Members of social networks, for instance, are learning that they can hijack media to apply pressure on the businesses that originally created them.
【F5】If that happens, passionate consumers would try to persuade others to boycott products, putting the reputation of the target company at risk. In such a case, the company's response may not be sufficiently quick or thoughtful, and the learning curve has been steep. Toyota Motor, for example, alleviated some of the damage from its recall crisis earlier this year with a relatively quick and well-orchestrated social-media response campaign, which included efforts to engage with consumers directly on sites such as Twitter and the social-news site Digg.
问答题 1.【F1】
【正确答案】如今消费者作出购买决定的过程表明,市场营销的影响力来自于传统付费媒介之外的广泛因素。
【答案解析】 这篇文章是说明性质的议论文,讲的是媒体最新的变化;因为涉及一些大众传播学的原理和理论知识,因此,我们在阅读时要格外注意论点和论据。第一段:介绍了除传统的媒体之外,还有新的媒体earned media产生。第二段:Paid and owned media引出了sold media。第三、四段:就hijacked media提出看法。
问答题 2.【F2】
【正确答案】我们就将这种“售出”媒介定义为自有媒介:它的流量如此巨大,以致其他机构纷纷前来投放广告或电子商务引擎。
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问答题 3.【F3】
【正确答案】而其他营销者的出现不仅带来了收入,还令该网站看起来公正客观,并且使各个公司有机会从其他公司的营销活动中获得可贵的信息,或许还有助于扩大所有相关企业的用户流量。
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问答题 4.【F4】
【正确答案】同样的重大技术变革,在给营销人员带来更多的、更多样化的沟通渠道选择的同时,也带来了更高的风险,那就是激动的消费者会以更迅速、更明显、更具破坏性的方式来表达他们的意见。
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问答题 5.【F5】
【正确答案】如果那种事情一旦发生,激动的消费者会尽力劝服他人共同抵制其产品,从而危及目标企业的声誉。
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