填空题
{{B}}PART ONE{{/B}}
· You will hear a college lecturer talking to a class of business students about a supermarket chain.
· As you listen, for questions 1-12, complete the notes, using up to three words or a number.
· After you have listened once, replay the recording.

{{B}} WILLIAMS SUPERMARKET CHAIN{{/B}}
1. Initially, Sharon Tucker was Williams's ..........................................
2. The company's programme of .......................................... its outlets was unsuccessful.
3. Last six months: 10% increase in ..........................................
4. Tucker decided against policy of .......................................... used by rivals.
5. The high-low strategy that Tucker introduced is usually called". ..........................................".
6. Williams calls its special offers the company's". ..........................................".
7. The company delivers .......................................... to homes in the area of the stores.
8. Example of special offer: .......................................... for half normal price.
9. Difficult to ensure that .......................................... are adequate to cope with demand.
10. Success of sales strategy is due to planning and the fact that .......................................... is not centralised.
11. Williams is now concentrating on selling ..........................................
12. Williams is planning to extend .......................................... of stores.
填空题