问答题
{{B}}PART ONE{{/B}}
· You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery.
· Write a memo to your secretary:
· Telling her about the claim
· Mentioning the serial number of the order and date of delivery
· Asking for relevant files and the duplicate invoice
· Write 40--50 words on a separate sheet
{{B}} MEMO{{/B}}
Dear Ms Jones,
【正确答案】
【答案解析】Dear Ms Jones,
A customer complained that his order has been delayed, which should have been shipped on 19 February. The serial number of the order is 241-572355. Please send me the relevant files and the duplicate invoice.