问答题 {{B}}PART ONE{{/B}} · You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery. · Write a memo to your secretary: · Telling her about the claim · Mentioning the serial number of the order and date of delivery · Asking for relevant files and the duplicate invoice · Write 40--50 words on a separate sheet {{B}} MEMO{{/B}} Dear Ms Jones,
【正确答案】
【答案解析】Dear Ms Jones, A customer complained that his order has been delayed, which should have been shipped on 19 February. The serial number of the order is 241-572355. Please send me the relevant files and the duplicate invoice.