单选题
What is a knowledge worker? Knowledge workers are people
who routinely use a computer in their work to enhance their productivity. She or
he is the critical component in a computer system. A computer system is made up
of people, using data and procedures to work with software and hardware
components. It takes all five working together to produce results. Knowledge
workers are white-collar professionals from many walks of life who have the
following characteristics: They understand how to use a
personal computer. They know how to work with computer-based
information. They understand how the computer benefits their
work and the business. They regard the computer as a
productivity tool. Knowledge workers may be employed in a
company of any size, large or small, at a wide range of tasks. They may be
self-employed, working in their own office or at home. They may be sales
representatives or managers who travel with a portable computer. Students are
knowledge workers as well. Many of you may be preparing for a career in
knowledge work in office automation, public relations, account supervision,
social work, management, or a number of other occupations.
Today, there are over 70 million knowledge workers in the United States, who
generate nearly 2 trillion pieces of paper each year. These knowledge workers
work 10 hours per week more than they did 10 years ago, and create over 15
billion new pieces of paper a year. According to a survey conducted by Industry
Week magazine in 1990, 39 percent of U.S. management-level knowledge workers say
paperwork is a problem. Further, USA Today reported in 1991 that the average
knowledge worker has 36 hours of work stacked up on the desk. Clearly, the
computer as a productivity tool must play an ever more important role in
knowledge work and knowledge work itself is steadily assuming larger
proportions. According to several worldwide studies, urban centers in Canada,
the United States, Europe, and other developed areas are increasingly using
computer technology and thus evolving knowledge-based cities. These
knowledge-based cities are characterized by: (1) a concentration of scientists
and engineers, (2) business, university, and governmental research activities,
(3) a high degree of interaction between individuals and the various
institutions, and (4) a positive image that attracts college graduates to
knowledge work. Clearly, the decade of the 1990s and the new millennium that
follows are an exciting time for knowledge work.
单选题
The five components of a computer systems are ______.
A. knowledge worker, computer, date, software, results
B. knowledge worker, data, procedures, software, hardware