【正确答案】Dear Bob I work in the headquarter and have some problems to start the consolidation program. I have got the following error message "There is not enough space". Could you please check that for me? Thanks Claudia Band 4 All the content points have been achieved in this response, but the request does not communicate sufficient urgency for this to gain the top band. Sample B Hello Bob In the Quality dept. where I work, we have a problem with our computers. From Monday we have not been able to log on the MRB program. Can you please come and repear this as soon as possible. Regards Band 5 This is a very good attempt at the task set, achieving all content points. No effort is required by the reader.