【正确答案】 B

【答案解析】[解析] 89-91
W: Good afternoon. I'm Lyle Wagner, and I'll be leading the management training program on employee motivation. I've worked on human resource related issues in management for the past 15 years, and I've taught workshops like these for the past 5 years. Firstly, I'd like to spend some time this afternoon going over the main problems faced by management when it comes to employee motivation. For most of the next couple of days, however, I'll be showing you ways to increase employee productivity, I'm sure that my 5-step program will give you positive results.