单选题 .  Shyness is the cause of much unhappiness for many people. Shy people are     1    and self-conscious, that is, they are excessively     2    with their own appearance and actions. Worrisome thoughts are constantly     3    in their minds: What kind of impression am I making     4    other people? Do they like me? Do I sound     5    ? It is obvious that such uncomfortable feelings     6    affect people adversely. A person's self-concept is     7    in the way he or she behaves, and the way a person behaves affects other people's     8    . In general, the way people think about themselves has a     9    effect on all areas of their lives.
    Shy people are     10    to be passive and     11    influenced by others. They are very sensitive     12    criticism. A shy person may     13    to a compliment (赞美) with a statement like this, "You're just saying that to make me feel good. I know it's not true." It is clear that,     14    self-awareness is a healthy quality, overdoing it is     15    .
    Can shyness be eliminated, or at least     16    ? Fortunately people can overcome shyness with     17    and patient effort in building self-confidence.     18    shyness goes hand in hand with lack of self-esteem, it is important for people to accept their weaknesses     19    their strengths. People's expectations of     20    must he realistic. Living on the impossible leads to a sense of inadequacy.1.