单选题

单选题 Who is the woman?

A、 A customer．
B、 An office worker．
C、 A hotel worker．

【正确答案】 A

【答案解析】[听力原文] 14-16
M: Reception. Can I help you?
W: Yes, please. I'm Mrs. Browning calling from room 203．
M: Yes, Madam. What can I do for you?
W: I'm not clear about the checkout time. I mean how soon do I have to leave my room?
M: Normally it's by 12 noon on the day when you'll leave.
W: Oh, dear．
M: Is there a problem, Madam?
W: Well, you see, my plane takes off at 5 o'clock tomorrow afternoon. Can I keep the room a bit longer?
M: I see. Which room are you in, Madam?
W: Room 203, the name is Browning.
M: Ah yes, Mrs. Browning. You may keep your room till 2 p.m. , if you wish.
W: Oh, you are so kind. Thank you very much．
M: My pleasure.
[解析] 本题为判断题。根据对话，女子询问离店时间，男子告诉她通常为12点，女子说她的飞机是明天下午5点，男子询问女子的房间号后告诉女子她可以下午2点离开。通过对话判断，对活发生在酒店中，女子的身份应该是酒店的客人。因此本题答案为A。

单选题 When must the woman leave her room?

A、 At 12 noon tomorrow．
B、 At 5 o'clock tomorrow afternoon．
C、 At 2 o'clock tomorrow afternoon．

【正确答案】 C

【答案解析】[解析] 本题为细节题。女子的离店时间可以由12点延迟至2点，她必须在2点前离店。因此答案为C。

单选题 What can we learn from the conversation?

A、 The hotel offers good service．
B、 The hotel has very strict rules．
C、 The woman feels unhappy about the service．

【正确答案】 A

【答案解析】[解析] 本题为主旨题。由于酒店充分考虑客人的离店时间，适当给予客人便利，可以说这家酒店服务良好。本题答案为A。