问答题 PART TWO
Discussion—about 5 minutes
In this part of the test the examiner reads out a scenario and gives you some prompt material in the form ofpictures or words.You have 2 minutes to look at the prompt cards,an example of which is below,and thenabout 2 minutes to questions related to the topic.
For 2 or 3 candidates
Scenario
I’m going to describe a situation.
A company is planning to introduce a general training program for new staff.Talk together about the topics thecompany could include in the program and decide which 3 you think are the most important.
Here are some ideas to help you.
Prompt material
GENERAL TRAINING PROGRAMME
FOR NEW STAFF
Topics for training
· Teamwork and competition
· Company history
· Company organization
· Company rules
· Customer service
· Product training
· Health and safety
· Computer skills
Follow—on questions
· Do you think teamwork and competition is important for new staff?(Why?/Why not?)
· Do you want to know company history?
· Do you obey company rules?
· Do you think company organization is important?(Why?/Why not?)
· Do you think product training is also important?(Why?/Why not?)

【正确答案】A: Training is vital if manufacturers are to improve productivity, maximize machine utilization, andachieve optimum equipment performance.Effective training also impacts positively on the reduction ofscrap and rework,and helps boost employee confidence.
B: I consider computer skill one of the most important skills in this developed world, and everything isconnected with the computer operation.So new staff should learn how to operate on the computer.
A: Undoubtedly, working as a member of a team is one of the most important factors for a successfulcareer.In modern society we must learn to communicate and cooperate with others.
B: Certainly.That is why we often say the whole is better than the parts.And that is why we value teamspirit so highly.Secondly as we know,customer is the God.Our customer service is the lifeline of ourcompany and decides its future.Finally there is a saying in China—Health is the basis of everything.We also cannot miss the importance of health and safety.
A: Yes, I couldn’t agree more.Although I know that there are no guarantees in life, yet job safety andsecurity is really very basic to us.Personally I think true job security comes only from makingmeaningful contribution to the company.And also it is important for the company to set up a trainingprogram on company rules.We know that flexible rules are a direct result of an increasingly dynamicand fiercely competitive business climate where process agility and responsiveness to changing conditionsare key.In other words,business processes"process"rules and business rules"rule"processes.
B: Yes, you are quite right.
Follow-on questions
· Yes, I think teamwork cannot only collect our selected ideas and power into one project but also make uswork hard together.And competition is a source of motivation which drives us to unleash ourpotentiality.
· I do think it is necessary, since we are playing proper roles as members of the company.So knowingcompany history will deepen our understanding of that role.
· It is necessary to obey company rules as the company is like a machine.Everything can be well done onthe base of orderly running of each part.Employees like the parts of the machine need to obey the rules toget it well organized.
· I think company organization is really important especially for the company management.Everydepartment needs a head under whom we get our work divided and work effectively.
· Personally I think product training can polish our eyes for different products and their advantages anddisadvantages.With this knowledge we can know how to sell the products to our customer and to telldifferent characteristics.
【答案解析】