问答题 You should write about 100 words neatly on ANSWER SHEET 2. Do not sign your own name. Use "Li Ming" instead. You do not need to write the address. (10 points)

【正确答案】
Dear Sir,
As a world-known airline,I really enjoyed and appreciate your service a lot.There is only one thing,however,that I hope you would like to know because it should be helpful for your improving your business in the future.
I lost my luggage on you plane.When I arrived in Beijing,I waited for such a long time and then I was informed that it had gone.It was a big luggage,the upper side of which was red and the bottom was black.I had my books,clothes and some gifts bought in Chengdu,which were altogether worth about RMB2000 and this is my claim.
Thank you for your consideration and your prompt attention is appreciated.
Yours faithfully,
Li Ming
【答案解析】