问答题 1.  电子邮件
    说明：假定你是赵宁，根据以下内容以第一人称发一封电子邮件。
    内容：
    1．发件人：赵宁
    2．收件人：客服经理
    3．发件人电子邮件地址：zhaoning@yahoo.com.cn
    4．收件人电子邮件地址：customerservice@gmail.com
    5．事由：赵宁在商店买了一台电脑，几天之后出现故障，售货员不肯退换，故写信投诉。
    6．邮件涉及内容：
        12月18日在其商店买了一台电脑，但是3天之后开不了机；
        拿回商店，店员拒绝退款或者调换；
        要求退款或者调换，请尽快答复。
    From:        
    To:        
    Subject: complaint of the product
    Dear Sir or Madam,
           
【正确答案】1. zhaoning@yahoo.com.cn
   2. customerservice@gmail.com
   3. I bought a computer in your shop on Dec. 18. At first, it works just perfectly, but three days later I could no longer turn it on. There must be something wrong with it. I returned it to the shop to exchange it for a new one, or have my money back. However, the shop assistant refused it. Would you please let me know whether you would replace it for me or give my money back? I'll appreciate it if you can reply soon.
【答案解析】