Questions 41 to 50 are based on the following passage.
【真题来源:2017年6月大学英语四级真题(第三套)Part Ⅲ,Section B,第36-45题】
Team Spirit
A) Teams have become the basic building blocks of organisations. Recruitment advertisements routinely call for "team players". Business schools grade their students in part on their performance in group projects. Office managers knock down walls to encourage team building. Teams are as old as civilisation, of course; even Jesus had 12 co-workers. But a new report by Deloitte, "Global Human Capital Trends", based on a survey of more than 7,000 executives in over 130 countries, suggests that the fashion for teamwork has reached a new high. Almost half of those surveyed said their companies were either in the middle of restructuring or about to embark on ( 开始) it; and for the most part, restructuring meant putting more emphasis on teams.
B) Companies are abandoning conventional functional departments and organising employees into cross-disciplinary teams that focus on particular products, problems or customers. These teams are gaining more power to run their own affairs. They are also spending more time working with each other rather than reporting upwards. Deloitte argues that a new organisational form is on the rise: a network of teams is replacing the conventional hierarchy (等级体制).
C) The fashion for teams is driven by a sense that the old way of organising people is too rigid for both the modern marketplace and the expectations of employees. Technological innovation places greater value on agility ( 灵活性). John Chambers, chairman of Cisco Systems Inc., a worldwide leader in electronics products, says that "we compete against market transitions (过渡), not competitors. Product transitions used to take five or seven years; now they take one or two." Digital technology also makes it easier for people to co-ordinate their activities without resorting to hierarchy. The "millennials" (千禧一代) who will soon make up half the workforce in rich countries were raised from nursery school onwards to work in groups.
D) The fashion for teams is also spreading from the usual corporate suspects (such as GE and IBM) to some more unusual ones. The Cleveland Clinic, a hospital operator, has reorganised its medical staff into teams to focus on particular treatment areas; consultants, nurses and others collaborate closely instead of being separated by speciality (专业) and rank. The US Army has gone the same way. In his book, Team of Teams, General Stanley McChrystal describes how the army's hierarchical structure hindered its operations during the early stages of the Iraq war. His solution was to learn something from the rebels it was fighting: decentralising authority to self-organising teams.
E) A good rule of thumb is that as soon as generals and hospital administrators jump on a management bandwagon (追随一种管理潮流), it is time to ask questions. Leigh Thompson of Kellogg School of Management in Illinois warns that, "Teams are not always the answer—teams may provide insight, creativity and knowledge in a way that a person working independently cannot; but teamwork may also lead to confusion, delay and poor decision-making." The late Richard Hackman of Harvard University once argued, "I have no question that when you have a team, the possibility exists that it will generate magic, producing something extraordinary... But don't count on it."
F) Hackman (who died in 2013) noted that teams are hindered by problems of co-ordination and motivation that chip away at the benefits of collaboration. High-flyers (能干的人) who are forced to work in teams may be undervalued and free-riders empowered. Group-think may be unavoidable. In a study of 120 teams of senior executives, he discovered that less than 10% of their supposed members agreed on who exactly was on the team. If it is hard enough to define a team's membership, agreeing on its purpose is harder still.
G) Profound changes in the workforce are making teams trickier to manage. Teams work best if their members have a strong common culture. This is hard to achieve when, as is now the case in many big firms, a large proportion of staff are temporary contractors. Teamwork improves with time: America's National Transportation Safety Board found that 73% of the incidents in its civil-aviation database occurred on a crew's first day of flying together. However, as Amy Edmondson of Harvard points out, organisations increasingly use "team" as a verb rather than a noun; they form teams for specific purposes and then quickly disband them.
H) The least that can be concluded from this research is that companies need to think harder about managing teams. They need to rid their minds of sentimentalism (感情用事) : the most successful teams have leaders who are able to set an overall direction and take immediate action. They need to keep teams small and focused: giving in to pressure to be more "inclusive" is a guarantee of dysfunction. Jeff Bezos, Amazon's boss, says that "If I see more than two pizzas for lunch, the team is too big." They need to immunise teams against group-think: Hackman argued that the best ones contain "deviants" (离经叛逆者) who are willing to do something that may be upsetting to others.
I) A new study of 12,000 workers in 17 countries by Steelcase, a furniture-maker which also does consulting, finds that the best way to ensure employees are "engaged" is to give them more control over where and how they do their work—which may mean liberating them from having to do everything in collaboration with others.
J) However, organisations need to learn something bigger than how to manage teams better: they need to be in the habit of asking themselves whether teams are the best tools for the job. Team-building skills are in short supply: Deloitte reports that only 12% of the executives they contacted feel they understand the way people work together in networks and only 21% feel confident in their ability to build cross-functional teams. Loosely managed teams can become hotbeds of distraction — employees routinely complain that they can't get their work done because they are forced to spend too much time in meetings or compelled to work in noisy offices. Even in the age of open-plan offices and social networks some work is best left to the individual.
Successful team leaders know exactly where the team should go and are able to take prompt action.
该段第二句提到“成功的团队要有 这样的领导人,他们能够制定总体方向并立即采取行动”,题干是对原文的同义转述,故答 案为 H。
Decentralisation of authority was also found to be more effective in military operations.
该段最后两句提到“斯坦利.麦克里 斯特尔将军在他的著作《团队之队》中,描述了伊拉克战争初期,军队等级结构对军队行动所造成的阻碍;他的解决办法是从反叛分子那里学一些东西:将权力下放给自组织队伍”。 题干中的 decentralisation of authority 是对原文中 decentralising authority 的同义替换,故答案为 D。
In many companies, the conventional form of organisation is giving way to a network of teams.
该段最后一句提到“德勤认为,一 种新的组织形式正在兴起:团队系统正在逐步代替传统的等级体制”。题干中的 conventional form of organisation 是对原文中 conventional hierarchy 的同义替换,giving way to 是对原文中 replacing 的同义替换,故答案为 B。
Members of poorly managed teams are easily distracted from their work.
该段第三句提到“管理松散的团队 可能会成为让人分心的温床——员工常常抱怨说他们无法完成工作,因为他们被迫花费很多 时间来参加会议或被迫在嘈杂的办公室工作”。题干中的 poorly managed teams 是对原文中 loosely managed teams 的同义替换,distracted 是对原文中 distraction 的同义复现,故答案为 J。
Teamwork is most effective when team members share the same culture.
该段第二句提到“如果团队成员有 深厚的共同文化,团队就会发挥最大的作用”。题干中的 share the same culture 是对原文中 have a strong common culture 的同义替换,most effective 是对原文中 work best 的同义替换, 故答案为 G。
According to a report by Deloitte, teamwork is becoming increasingly popular among companies.
该段第六句指出“德勤的一项名为 《全球人力资本趋势》的新报告显示,团队工作的热潮达到了一个历史新高,这项报告是基 于一项对超过 130 个国家的 7000 多名总经理的调查而得出的”。题干是对原文的同义转述, 故答案为 A。
Some team members find it hard to agree on questions like membership and the team's purpose.
该段最后两句提到“在对 120 个高 级管理人员团队进行的一项研究中,他发现不到 10%的准成员在谁能加入这个团队上意见 一致;如果很难确定一个团队的成员资格,那么要对团队目的达成统一意见就更难了”。题 干是对这两句话的总结概括,题干中的 membership 和 team's purpose 是原文的同义复现, 故答案为 F。
Some scholars think teamwork may not always be reliable, despite its potential to work wonders.
该段第二、三句提到“凯洛格管理 学院的利.汤普森警告说,团队并不总是能解决问题,团队也许提供了个人独自工作不能产生的洞察力、创造力和知识,但是团队合作也可能带来混乱、拖延和不良决策;已故的哈佛 大学的理查德.哈克曼曾经说,团队可能会创造魔法、产生非凡的事物……但不要过于依赖 团队合作”。题干是对这两句话的总结概括,故答案为 E。
To ensure employees' commitment, it is advisable to give them more flexibility as to where and how they work.
该段提到“一项新研究发现,确保员工‘参与’的最佳方法是给他们更大的权利来选择自己的工作地点和工作方式”。题干中的 commitment 是对原文中 engaged 的同义替换,more flexibility 是对原文中 more control 的同 义替换,where and how they work 是对原文的同义复现,故答案为 I。
Product transitions take much less time now than in the past.
该段第四句提到“产品转型过去一 般需要五到七年;现在只需要一到两年”。题干是对原文的同义转述,故答案为 C。