A Decision—making at board level
B Making maximum use of older hardware
C Working with other managers
D Handling difficult situations in the workplace
E Updating IT skills for advertising
F Dealing with customer complaints
G Managing your own time efficiently
H Improving productivity in the factory
填空题
Office manager Helen Turner needs to deal with complaints from staff about some colleagues" use of email.
填空题
Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.
填空题
Claire Collier"s toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.
填空题
Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.
填空题
Richard Masters was recently promoted and would like to improve his ability to meet deadlines.