【正确答案】 B

【答案解析】[解析] 23-30
A: Come in Maggie and take a seat.
B: Thanks.
A: So, where do we start? Should we begin with a look at last year and then go on from there?
B: Fine.
A: So, how do you feel you"ve done in your first full year with the company?
B: Overall, I think I"ve done quite well. I feel quite confident now about what I do.
A: And are you happy with your duties?
B: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I don"t mind answering the phone and preparing invoices. Sometimes it"s a bit boring typing long price lists, but then everyone has to do it.
A: That"s true. Does anything make your job difficult?
B: The computer to begin with, I was slow because I didn"t know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our software and we need some new machines. Erin, let me see. I"d like the authority to issue credit notes without having to ask you first. You"re often away on business and sometimes customers ring up with a complaint. And if we can"t contact you, then we can"t deal with the complaint properly. It"s a bit embarrassing at times.
A: Yes, but some of our customers always find something wrong and try and get a credit note with every order. You can"t believe everything they say, you know. What about your objectives for the future?
B: Well, I need to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I don"t get embarrassed when customers make enquiries.
A: Don"t worry, you"ll learn all that in time. What I"d like to ask you about now is...

从问话人说的How do you feel you"ve done in your first full year...可得知该雇员在公司干了整整一年。所以答案为B。

【正确答案】 B

【答案解析】题目要求回答Maggie是怎么知道这个岗位是空缺的。从Maggie所说the job is exactly as it was advertised in the paper可得知她是从报上的广告知道招聘的事，即B。

【正确答案】 C

【答案解析】题目要求回答Maggie不喜欢干什么。Maggie不喜欢打印一长串的价格单子，她的原话是Sometimes it"s a bit boring typing long price lists．因此答案为C。

【正确答案】 B

【答案解析】此题问的是使用电脑最大的困难是什么。B的答案意思是：使用电脑最大的困难在于它经常出故障，不能用。Maggie的原话是The computer just stops working for no reason. I often sit looking...not sure whether it is working or not.电脑会无缘无故死机，我常常坐在那里看着监视器，不知道它是否还在运行。故选B。

【正确答案】 B

【答案解析】此题问的是Maggie希望公司买什么，是软件、电脑，还是新的监测器?Maggie认为网络太旧，需要买新的电脑。其原话为...we need some new machines.故选B。

【正确答案】 A

【答案解析】此题问的是在处理顾客抱怨时Maggie愿意怎么做。从Maggie所说I"d like the authority to issue credit notes without having to ask you first You"re often away on business.得知，她希望老板出差时她有权发放赊欠凭证。A表达了原话的意思。故选A。而B认为把顾客交给老板，C说把钱退还给顾客，均与原话意思不符。

【正确答案】 C

【答案解析】此题问的是老板对一些顾客的看法，A认为一些顾客经常收到的是错误的票据，B说顾客经常出差错，C认为顾客并不总是诚实可信的。老板的原活是but some of customers always...You can"t believe everything they say因此，C的说法与老板的话相符。

【正确答案】 C

【答案解析】此题问的是Maggie第二年的主要目标是什么。从她的原话The most important thing is to increase my knowledge，...得知，她的主要目标是学习更多关于产品的知识。即O说的learn more about the products。而不是其他。故选C。