问答题
直截了当的质询容易使人产生戒备心理，而明确地强调积极的一面则是在失败和失望时卓有成效的策略，它把抱怨变成带有欣赏意味的谈话。(put…on the defensive, pronounced)
【正确答案】Direct questioning in identifying problems is likely to put people on the defensive. A pronounced emphasis on the positive out of failure and disappointment is a fruitful tactic for turning complaining into an appreciative conversation.