填空题 A. by encouraging
B. passive
C. in control
Phrases:
A. become 1 and make a bad impression
B. improve your effectiveness in conversations and help you feel 2
C. what other people have said and 3 people to continue
One of the great challenges facing non-native speakers of English is participating smoothly and comfortably in social conversations. There are aspects of conducting conversations that even native speakers find daunting. Everyone in a conversation is expected to participate actively by responding to 4 . Non-native speakers may become flustered when confronted by a flood of words, which may cause them to 5 . That"s where conversation management comes in. Conversation management is the process of using a set of strategies and key functional phrases to 6 .