【正确答案】小作文范文： 　　Dear International Students, 　　On behalf of the Students' Union, I am writing this E-mail to extend my heartfelt welcome to you, and we are all feeling delighted to share the wonderful college life with you in the following two years. 　　In order to help you fit into this brand-new life more quickly, here are some useful suggestions and tips: First and forest, living in a Chinese-language environment, you'd better take certain courses to improve your communication skills and get a better understanding of Chinese cultures. In addition, our canteen not only provides the Chinese dishes, but also offers traditional western foods, such as steak, hamburgers, fish and chips, and so forth. Thus, you can choose any food as you wish. Last but not least, every student is supposed to comply with the college rules, which you may look up on our website. 　　Enclosed with this E-mail are a campus map and a brief introduction of our university, which I hope are beneficial for you. 　　Our warmest welcome to you again and look forward to your arrival. 　　Yours truly, 　　Li Ming

【答案解析】[解析] 这是投诉信。投诉信，顾名思义，就是对购买的商品或服务产生不满而写的信件。在写投诉信时，一定要把不满的缘由说清楚，而且要做到有礼有节。只有这样才能促成事情的圆满解决。所以，作者一开始交代了电子词典的问题所在：一开始工作很正常(it initially worked well)，但是从昨天起(from yesterday on)就出现问题(dysfunctional)：使用期间，其屏幕会突然变黑(become blank all of a sudden)，换上新的电池也解决不了这个问题。推荐Casio词典的朋友都说没有碰到类似的问题。因此，作者最后提出退货(return the dictionary and receive the refund)。签名之前，作者使用了I am looking forward to your reply这个句式，是MBA考生务必牢记在心的表达方式，可以用在类似信件中。