单选题 457 Greenmore Dr.
Saskatoon, SK
February 23rd
Geoffrey Fredericks
3542 Alfred Boulevard
Toronto, ONT
Dear Mr. Fredericks:
We are really sorry to inform you that your claim on house damages dated February 15th has not been approved, following regulations outlined in section D, clause No. 435 of your house insurance policy.
After studying your file and following the inspection our agent Mr. Robert Newhart, performed on your house last January 20th on our premises, he concluded that you were not a victim of an act of vandalism but rather your house was damaged when water from local run-off flooded the basement. This kind of incident is described as "Natural Causes" in section B of your policy on Kinds of Insurance Claims.
I have reviewed your policy, and determined that the type of policy you hold does not cover the damages you have sustained. Unfortunately as a result of these policy restrictions, our insurance firm is unable to fulfill your reimbursement request at this time.
Sincerely,
Jessica Vanderburg
Insurance Agent

单选题 For whom is this letter intended?
A. Jessica Vanderburg
B. Mr. Alfredson
C. An inspection agent
D. A policy holder

单选题 What is the letter about?
A. Insurance claim refusal
B. Insurance newly contracted
C. Notice of expiration of contract
D. Notice of shifts in company policy

单选题 According to the insurance company, what kind of accident did Mr. Fredericks have?
A. His property was damaged intentionally.
B. His insurance has expired this month.
C. His house was flooded by rain.
D. His firm canceled insurance policy.