【正确答案】 C

【答案解析】[听力原文]8-10 W: Good evening, sir. What can I do for you? M: My room doesn't have a bath. W: Err... I'm afraid we don't have a room with a bath right now. M: But my firm always books a room with a bath. W: Let me check. It is Mr. Graham, isn't it? M: It is, yes. W: The letter says one single room. M: Well, I guess it's our mistake, but are you sure there isn't any room with a bath? W: Well... M: Look, I've just flown a very long distance and all I want is a bath and some sleep. W: I'll have a word with the manager and see what we can do. M: I'm really desperate to have a long hot bath. W: Don't worry, sir. Leave it to me. M: Thanks a lot. Q8. What does the man want?

【正确答案】 A

【答案解析】[听力原文] Who made the mistake about the booking of the room?

【正确答案】 D

【答案解析】[听力原文] What does the woman promise the man?