【正确答案】[*]

【答案解析】[解析] OPERATOR: Philips Exports. Good morning. CALLER: Hello, I'd like to speak to Mike Tan in the Sales department, please. OPERATOR: Who's calling, please? CALLER: My name's Sandra Grace. OPERATOR: Hold the line please ... There's no reply, can I take a message? CALLER: Yes, please ask him to call me before 5 p.m. OPERATOR: Of course. What was your name again, please? CALLER: Sandra Grace. OPERATOR: Can you spell that, please? CALLER: Sandra, that's S-A-N-D-R-A Grace, that's G-R-A-C-E. OPERATOR: And you want to leave a message for Mike Tan? CALLER: Yes. Ask him to call me before 5. OPERATOR: Fine. Mike Tan to call Sandra Grace before 5. OK, H1 see that he gets it. CALLER: Thanks very much. Goodbye. OPERATOR: Goodbye.