【正确答案】
C
【答案解析】[听力原文] M: Sue, I really need your help with this one. I've been asked to fire Tom Smith. W: Oh... yeah... firing someone is hard. I've had to do it many times. M: It's probably the worst part of my job as a manager. I just want some advice on how to do this properly. W: Well, let's review Tom's case. Have you given him fair warning? M: I believe so. I spoke to Tom in March and in May. I informed him he was on trial. W: So he knows he's on thin ice. In that case, this action isn't going to be a complete surprise to him, right? M: No. He should understand by now that the company is not really happy with his performance. W: I think you should simply give Tom a list of behaviors the company has found unacceptable and then fire him. You can't allow him to drag you into an argument or debate. In this case, you are merely the manager and it's really not personal. M: And if he promises to change and do better? W: You have to firmly but politely let him know that the time for improvement has passed. Are you planning on asking him to sign a release form? M: Yes. The policy is if you voluntarily sign a paper accepting your end, you get six weeks of extra pay. Otherwise, if you wish to challenge the decision, you get just two weeks. W: OK. Go ahead and call him in. Remember: keep it simple. Inform him of the decision, tell him why, and then explain the deal. M: OK. Thanks for your great idea. What is the trouble with the man? 对话开头，男士提到自己需要女士的帮助，因为他被要求辞退Tom Smith。