【正确答案】
A
【答案解析】[听力原文] 23-30
Interviewer: Today in our studios we have a personnel director of a large multinational company. Diana has been working as personnel director for the last eight years. As personnel director, Diana, you must have seen a lot of resumes.
Diana: Yes. Not a day goes by without five or six resumes finding their way to my desk.
Interviewer: With that kind of exposure to resumes you must have a pretty good idea of what a good resume is.
Diana: A good resume gets you an interview. That, in fact, is the function of a resume. I find it amazing how people expect to be asked for an interview when they send in carelessly written resumes.
Interviewer: What do you mean? What's a careless resume?
Diana: Well, you wouldn't go to an interview wearing the casual clothing, and yet, by the appearance of some of the resumes I receive, you would think that the person would do just that. If I see a resume that is messy I simply don't read it. The way I see it is if a person isn't willing to take the extra care to write up a good resume, then there's no reason to believe that he or she will be careful and conscientious at work.
Interviewer: Besides the physical look of the resume, what else do you look for?
Diana: First of all, a resume has got to be clean and easy to read. I want the information I need to jump up at me. The best resumes I've seen are those that the senders have taken the time to underline or put into bold what's important. For example, if someone's applying for a job as a secretary and that person has knowledge of three different word processing packages then I want to know this. This kind of information should be underlined. If the applicant succeeds in saving me time, that's a real plus for the applicant.
Interviewer: But what if two people do that? What other characteristics do you look for to decide who gets the interview?
Diana: Words. Using the right word is important. I've brought along some resumes which I received last month and I thought we could have a look at them.
Interviewer: I see you've got two piles. The good ones and the bad ones, I suppose?
Diana: Half right. The large pile contains what I consider good resumes whereas the small pile contains outstanding resumes.
Interviewer: Another question, how to succeed in the interview?
Diana: You have to be remarkable. If you're applying for a job where there's a lot of competition, then your resume has to say, "I'm the best one for this job."
Interviewer: And so the ability to do a job well is often based on the ability to write a good resume?
Diana: I know it sounds a bit unfair. Some people may be good in her job but not have a flair for writing. But usually, if someone takes the time to learn how to write a resume properly, then it shows initiative.
Interviewer: So what's an outstanding resume?
Diana: Okay. Suppose we have a look at this resume. Listen to this: increased sales for the year 1988. Now hear how someone said the same thing much more effectively: increased sales by 20% in only twelve months.
Interviewer: So the difference between the outstanding resume and the good resume is that the outstanding one mentions figures.
Diana: If you can put in a figure, do so. Figures add impact to a resume.
Interviewer: Uh... What else could people do in order to improve their resumes?
Diana: Well, they can go over their resumes and replace all the ordinary, bland, and cliche words with more powerful ones. Another example in this resume is the usage of the word "started", in "started a non-smoking policy at work." Power could have been added by substituting the word "started" with words such as "initiated" or "put into effect". They sound more business-like and have a positive psychological connotation. The same thing goes for the word "handled". "Managed" is a better choice. It brings to mind manager, a word highly associated with the business world. Or this one (rustle of paper): "in charge of new marketing concept".
Interviewer: Sounds good to me.
Diana: Good, yes, but the goal is to be outstanding.
Interviewer: What other words are good?
Diana: Coordinated, recruited, screened, achieved, coached, produced, restructured, save, solved.
Interviewer: I get the picture. Thanks a lot, Diana, for sharing your tips with us today.
Diana: It's my pleasure.