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{{B}}PART ONE{{/B}}
·You will hear three telephone conversations.
·Write one or two words or a number in the numbered spaces on the notes or forms.
·After you have listened once, replay the recording.
{{B}}Conversation One{{/B}}
·Look at the note below.
·You will hear a man making a call about a delivery.

Express transportation Company: Messages COMPLAINT
From:{{U}} (1) {{/U}}Production Company
Re: 2 damaged desks (out of 6)-broken during transportation? Consignment Number:
 {{U}} (2) {{/U}}
Desks sent to{{U}} (3) {{/U}}World
Import Company.
Action to be taken: Ring{{U}} (4) {{/U}}and arrange to inspect desks.
填空题