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America’s Internet is faster than ever before, but people still complain about their Internet being too slow.

New York’s Attorney General’s office ____B1____ an investigation in the fall into whether or not Verizon, Cablevision and Time Warner are delivering broadband that’s as fast as the providers ____B2____ it is. Earlier this month, the office asked for the public’s help to measure their speed results, saying consumers ____B3____ to get the speeds they were promised. “Too many of us may be paying for one thing, and getting another,” the Attorney General said.

If the investigation uncovers anything，it wouldn’t be the first time a telecom provider got into ____B4____ over the broadband speeds it promised and delivered customers. Back in June, the Federal Communications Commission fined AT&T $ 100 million over ____B5____ that the carrier secretly reduced wireless speeds after customers consumed a certain amount of ____B6____.

Even when they stay on the right side of the law, Internet providers arouse customers’ anger over bandwidth speed and cost. Just this week, an investigation found that media and telecom giant Comcast is the most ____B7____ provider. Over 10 months, Comcast received nearly 12,000 customer complaints, many ____B8____ to its monthly data cap and overage charges.

Some Americans are getting so ____B9____ with Internet providers they’re just giving up. A recent study found that the number of Americans with high-speed Internet at home today ____B10____ fell during the last two years, and 15% of people now consider themselves to be “cord-cutters”.

[A] accusations [B] actually [C] claim [D] communicating

[E] complain [F] data [G] deserved [H] frustrated [I] hated

[J] launched [K] relating [L] times [M] trouble [N] usually [O] worried