听力题 W: Next! Good morning, can I help you? M: This place is a madhouse! Everybody is pushing and shoving! W: Yes, I know. We are shorthanded and we are very crowded today. Now what can I do for you? M: I want a ticket to New York. W: OK. One way or round trip? M: One way, of course. I don''t want to hang around here any longer. I was here in Los Angeles last year and I hated it. I come here on business every year and I hate it. It''s too spread out, too smoggy! W: That''ll be $375. How would you like to pay? M: Cash, of course. I don''t believe in plastic money or credit cards, or any of that. Listen, can you hurry it up? You''re taking forever! W: I''m doing my best, sir. Aisle or window seat? M: Window seat. W: Smoking or nonsmoking? M: Nonsmoking, of course! Oh, by the way, I''m supposed to get a special meal. Doctor''s order — I can''t eat meat. Last time I had a special salad plate. I''d like one of those this time, too. W: I''m sorry. I''m not able to do that. We need twenty-four hours notice for special meals. M: What! You can''t give me my special salad? W: I''m sorry. I would like to, but I simply cannot. M: Well, I don''t give up so easily. Where''s you supervisor?

单选题 Why is the woman worried about the washing machine?

单选题 What exactly does she want Tom to do about it?

单选题 What does Tom want the woman to do?

单选题 Who repaired the machine last time when there was something wrong with it?

单选题 Why was Tom very angry last time?