单选题 When e-mail first came into general use about fifteen years ago, there was a lot of talk about the imminent arrival of the paperless office. However, it seems that e-mail has yet to revolutionise office communication. According to communications analyst Richard Metcalf, some offices have actually seen an increase in paper as a result of e-mail. "Information in the form of e-mail messages now floods our computer screens. These messages can be sent so quickly that memos tend to be distributed in the hundreds. For those secretaries whose bosses ask them to print out all their e-mails and leave them in their m-trays, this means using up a great deal of paper every month, "Metcalf says.
单选题 Why has the promise of the paperless office not come true in many offices?
A. People write more memos than they used to.
B. Many secretaries keep paper copies of everything their bosses send and receive.
C. Many managers prefer to read their messages on paper.
D. Staff leave messages lying around their offices.
【正确答案】 B
【答案解析】[解析] 根据第一段最后一句内容可知,有的老板让秘书打印全部的往来邮件,这种做法不利于无纸办公室的实现。
单选题 What does Richard Metcalf say about e-mail in Paragraph Two?
A. It is not an appropriate channel for sending important information.
B. It increases the amount of paperwork done in offices.
C. It is not popular with many secretaries.
D. It is a less efficient channel than fax.
【正确答案】 A
【答案解析】[解析] 根据第二段内容可知,理查德认为电子邮件经常在发送过程中丢失,客户和同事也越来越倾向于要求采购代理同时通过电邮和传真或邮局寄送。显然,用电子邮件发送重要文件不合适。
单选题 How does David Lewis feel about e-mail messages?
A. Many of them are not well written. B. Many of them are too long.
C. Many of them are not printed out. D. Many of them are never read.
【正确答案】 A
【答案解析】[解析] 根据第三段内容可知,戴维·莱维斯认为,电子邮件沟通容易引起误解,因为人们发送电子邮件时不像寄信或发传真那样细心,通常也不会检查邮件内容。所以A项“电子邮件撰文草率”符合文意。
单选题 Why should employees not use company e-mail systems for personal messages?
A. Because company e-mail systems are not easy to use.
B. Because the people the messages are sent to can't respond immediately.
C. Because they allow people to express their anger immediately.
D. Because e-mail is not a private means of communication.
【正确答案】 D
【答案解析】[解析] 根据第五段内容可知,老板拥有合法权利阅读公司邮件系统的所有邮件,这些邮件至少可以保存两年,因此公司电子邮件系统不适合作为私人沟通的渠道。
单选题 What does the writer conclude about e-mail in the last paragraph?
A. It has already made life a lot easier for many businesses.
B. It is not being used enough in business today.
C. It will never replace written communication.
D. It is really useful when people use it propely.
【正确答案】 D
【答案解析】[解析] 作者在最后一段对电子邮件做了总体评价,即如果正确运用,对各类公司都是很有价值的。