单选题
A. Sorry, I have no idea. B. Yes, I know what to say.
C. You'd better give me a hand. D. Yes, I'd like 2 kilos of oranges.
【正确答案】
D
【答案解析】[听力原文]
May I help you, Madam?
[解析] 此题考查购物用语，“May I help you?”可以表示主动提供帮助，肯定回答一般直接说出具体要求，否定回答一般先说谢谢，然后委婉拒绝。
单选题
A. No, no way.
B. No, I couldn't.
C. No, I can't.
D. Sony I can't. I have to go to a meeting right now.
【正确答案】
D
【答案解析】[听力原文]
Could you help me with my physics, please?
[解析] “Could you…?”用来表示请求帮助，如果愿意提供帮助，则可以用表示当然可以意思的语句来回答，如：sure，of course，by all means，certainly，you may/can等；如果不愿意，则可以先致歉，接着解释理由。
单选题
A. It's good for you. B. That's all right.
C. So do I. D. Why not? A good idea.
【正确答案】
D
【答案解析】[听力原文]
What about going for a walk?
[解析] “What about…?”是建议用语，意思是做某事怎么样。如果同意别人的建议可以回答“Why not?”“Sure, let's go”等；如果不同意，可以先说sorry，然后解释理由。
单选题
A. I want a coat. B. You can do in your own way.
C. Thanks. D. Excuse me. I'm busy.
【正确答案】
A
【答案解析】[听力原文]
What can I do for you?
[解析] “What can I do for you?”用来表示主动提供帮助。如果需要，可以说出具体要求；如果不需要，可以先表示感谢，然后解释理由，如“Thanks. I'm just having a look”。
单选题
A. Don't ask that. B. Sorry, I'm a stranger here.
C. No, I can't say that. D. No, you're driving too fast.
【正确答案】
B
【答案解析】[听力原文]
Excuse me, but can you tell me the way to the post office?
[解析] “Can you tell me the way to…?”是问路用语，意思是到什么地方怎么走，如果知道，直接告诉对方；如果不知道，可以先说sorry，然后解释理由。