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{{B}}How to approach Listening Test Part Two{{/B}}
· In this part of the Listening Test you listen to five short monologues, spoken by five different speakers.
· There are two tasks for each of the five monologues. For each task you must choose one out of eight options.
· You can either do one task the first time you listen and the other task the second time, or deal with the two tasks for each monologue together.
· Within each monologue, the information for each of the two tasks may come in either order
· Listen for overall meaning. Do not choose an answer just because you hear the same words in the recording as in the question.
· Check you have not used the same option more than once within each task
· You will hear five different people talking about selling.
· For each extract there are two tasks. For Task One, decide which view about selling the speaker expresses from the list A- H. For Task Two, choose the mistake the speaker describes making from the list A - H.
· You will hear the recording twice.

{{B}}TASK ONE - VIEW{{/B}}
· For questions 13 - 17, match the extracts with the views, listed A - H.
· For each extract, decide which view the speaker expresses.
· Write one letter (A - H) next to the number of the extract.
A Clients' choices are driven by quality more than price.
B You should never criticise your competitors when talking to clients.
C Clients value a fully positive attitude in sellers.
D You should never forget the importance of cost,
E Clients may require you to include apparently unprofitable incentives.
F You should develop a relationship with clients before attempting to negotiate,
G Clients appreciate the social benefits of doing business,
H You should find out as much as possible about a client's business.
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