问答题 Read this conversation and complete it with the words in the box.
sorry check seems mistake delivery
sent line ordered problems order
calling refund
JONES: Sales department. SamanthaJones spealdng.
LEE: Hello, this is Mike Lee from Meyers. I'm (1) about our order for computer disks. There (2) to be a (3) . We (4) article number 495 H4 and you (5) article 594 8F.
JONES: Just a moment. Could I have the (6) number?
LEE: Let's see ... It's DD303.
JONES: Hold the (7) please, I'll just (8) it ... I'm very (9) but we've had some (10) in the Dispatch department. Could you return the disks? Of course we'll (11) the costs.
LEE: Fine, but when can I expect (12) of the correct disks?
JONES: I'll make sure you get them by the end of the week.