填空题
·You will hear another five recordings.
·For each recording, decide what
the speaker is trying to do
·Write one letter (A-H) next to the number of
the recording.
·Do not use any letter more than once.
·After you have
listened once, replay the recordings.
A．place an order
B．make a complaint
C．change an appointment
D．give a warning
E．explain a delay
F．thank someone
G．make an announcement
H．reject an offer