单选题 The majority of successful senior managers do not closely follow the classical rational model of first clarifying goals, assessing the problem, formulating options, estimating likelihoods of success, making a decision, and only then taking action to implement the decision. Rather, in their day-by-day tactical maneuvers, these senior executives rely on what is vaguely termed "intuition" to manage a network of interrelated problems that require them to deal with ambiguity, inconsistency, novelty, and surprise; and to integrate action into the process of thinking. Generations of writers on management have recognized that some practicing managers rely heavily on intuition. In general, however, such writers display a poor grasp of what intuition is. Some see it as the opposite of rationality; others view it as an excuse for capriciousness. Isenberg's recent research on the cognitive processes of senior managers reveals that managers' intuition is neither of these. Rather, senior managers use intuition in at least five distinct ways. First, they intuitively sense when a problem exists. Second, managers rely on intuition to perform well-learned behavior patterns rapidly. This intuition is not arbitrary or irrational, but is based on years of painstaking practice and hands-on experience that build skills. A third function of intuition is to synthesize isolated bits of data and practice into an integrated picture, often in an "Aha!" experience. Fourth, some managers use intuition as a check on the results of more rational analysis. Most senior executives are familiar with the formal decision analysis models and tools, and those who use such systematic methods for reaching decisions are occasionally leery of solutions suggested by these methods which run counter to their sense of the correct course of action. Finally, managers can use intuition to bypass in-depth analysis and move rapidly to engender a plausible solution. Used in this way, intuition is an almost instantaneous cognitive process in which a manager recognizes familiar patterns. One of the implications of the intuitive style of executive management is that "thinking" is inseparable from acting. Since managers often "know" what is right before they can analyze and explain it, they frequently act first and explain later. Analysis is inextricably tied to action in thinking/acting cycles, in which managers develop thoughts about their companies and organizations not by analyzing a problematic situation and then acting, but by acting and analyzing in close concert. Given the great uncertainty of many of the management issues that they face, senior managers often instigate a course of action simply to learn more about an issue. They then use the results of the action to develop a more complete understanding of the issue. One implication of thinking/acting cycles is that action is often part of defining the problem, not just of implementing the solution.
单选题 According to the passage, senior managers use intuition in all of the following ways EXCEPT to______.
【正确答案】 D
【答案解析】解析:事实细节题。根据题干中的senior managers use intuition将本题出处定位于第三段。本段第二句指出,高级管理者至少通过五种明确的方式利用直觉。下文分别指出这五种方式:一是高级管理者会直觉地察觉何时会存在问题;二是高级管理者依赖于直觉来快速完成熟知的行为模式;三是高级管理者利用直觉将孤立的数据和行为整合成一幅完整的影像;四是高级管理者利用直觉来检验更为理性分析的结果;五是高级管理者利用直觉来绕开深入的分析,快速得到一种貌似可信的解决方法。[A]项、[B]项和[C]项都属于这五种方式,故答案为[D]项。
单选题 The passage suggests which of the following about the "writers on management" mentioned in Paragraph 2?
【正确答案】 D
【答案解析】解析:事实细节题。第二段指出,好几代的管理学作者早就注意到实践当中一些管理者对直觉的依赖很强。不过总的来说,这些作者并未理解直觉是什么。有些人将它视为理性的对立面;有些人则认为它是反复无常的一个借口。由此可知,一些“管理学作者”对管理者所利用的直觉认识不足,故答案为[D]项。
单选题 Which of the following best exemplifies "an 'Aha!' experience" in paragraph three as it is presented in the passage?
【正确答案】 C
【答案解析】解析:事实细节题。第三段第六句指出,直觉的第三种作用就是能将孤立的数据和行为整合成一幅完整的影像,这通常会表现为一种“Aha!”式的体验。“Aha!”在这里表示恍然大悟的。由此可知,“an‘Aha!’experience”在这里表示,管理者通过整合孤立的数据和行为的方法在意想不到的情况下找出了解决方法,故答案为[C]项。
单选题 According to the passage, the classical model of decision analysis includes all of the following EXCEPT______.
【正确答案】 C
【答案解析】解析:事实细节题。根据题干中的classical将本题出处定位于第一段第一句。本句指出大多数成功的高级管理者并不拘泥于传统的理性处理模式。本句中of后的内容是对the classical rational model的解释说明,即传统的理性处理模式是首先确定目标,然后评估问题,想出各种可能性,估计成功率,作出决定,最后再付诸行动。[A]项、[B]项和[D]项都符合传统的理性处理模式,只有[C]项不符合,故为答案。
单选题 The passage provides support for which of the following statements?
【正确答案】 B
【答案解析】解析:事实细节题。第一段指出大多数成功的高级管理者并不拘泥于传统的理性处理模式,相反,他们依赖于直觉来作出一系列的决定。第三段中主要指出了管理者利用直觉的五种明确方式。而这些直觉是在多年的实践磨炼和亲身体验所培养出的技能的基础上形成的。即直觉使管理者能够更有效地利用自己的经验,故答案为[B]项。