【答案解析】Improve the Service Quality of Travel Agencies
In recent years, complaints about poor service quality of travel agencies are rising. The complaints mainly center on issues like asking for extra fee without informing the travelers in advance, lowering the standard of board and lodging, forcing travelers to go shopping and so on.
There are some reasons for this phenomenon. First of all, the quantity of travel agencies exceeds the actual need. Thus, some travel agencies have to lower their cost through some mean methods like charging extra fee and arranging travelers to stay in remote and shabby hotels. Another reason is the travelers" unawareness of safeguarding their own rights. Travel agencies are keen to take advantages of this point and to escape the compensation
There are some solutions I can offer. Firstly, travel agencies should advertise their services honestly and make their charge reasonable. Secondly, the government ought to supervise the operation of travel agencies closer. Last but not the least, establishing a complete complaining channel is essential. Only through these methods can we lower the complaint rate and bring travelers pleasant journeys.