【正确答案】 A

【答案解析】[听力原文]
W: Is this the Complaint Department? I'd like to speak to a manager.
M: Hold on line, please. I'll give it to Mr. Black.
Q: What's the position of Mr. Black?

[解析] 事实状况题。女士想找一位经理投诉，接电话的人说去叫Mr.Black，因此可推知Mr.Black是一位经理。

【正确答案】 C

【答案解析】[听力原文]
M: Hi, Miss Jones, Sorry that I failed again in your subject, but I really tried.
W: No one succeeds every time. Come on.
You' ll have got more chances.
Q: What is the relationship between the two speakers?

[解析] 人物关系题。分析四个选项可以得知本题考查的是人物关系。本题通过第一说话人对第二人的称呼Miss Jone，可基本排除[A]，[A]和[D]三个选项。再根据I failed again in your subject“我这次又没通过你的科目考试”这一句，便可确定答案为[C]，即老师和学生的关系。

【正确答案】 A

【答案解析】[听力原文]
M: The taxi is waiting downstairs. Let's hurry.
W: Wait a minute. I'll take some food with us. I don' t like the meal served on the train.
Q: What are the speakers going to do?

[解析] 行为活动题。四个选项都表示一种行为，可见题目是要问说话人要干什么。男士要女士快点，因为出租车在等，女士说要带点吃的，因为不喜欢the meal served on the train“火车上的食物”，可见他们是要乘火车，故[A]Go on a trip去旅行为正确答案。本题的关键词为train，听到这个词基本上就可以知道答案。另外[D]和[C]与原文意思相关，注意听清细节，不要误选。

【正确答案】 C

【答案解析】[听力原文]
M: Will Mr Power be here at 2 O'clock?
W: No, he says he might be half an hour late.
Q: When will Mr Power probably arrive?

[解析] 数字信息题。本题的首先要抓住第一句话中的2 o’clock，然后根据第二句中half an hour late，可推知Mr.Power将于2：30到达。

【正确答案】 A

【答案解析】[听力原文]
W: Would you like to see the menu?
M: No, thank you. I already know what I want to order.
Q: Where did the conversation take place?

[解析] 地点场景题。根据对话中出现的menu菜单和order点菜等关键词，可知对话是发生在餐馆。