问答题
●Read the part of a letter below from Mr Hutton, the manager of an office supplies company.
【正确答案】
【答案解析】Sample A
Dear Mr Hutton,
I am very grateful for your recent letter, the reason of this delay is due to the last delivery of our products.
First of all, I am very unhappy because the last products that you sent us was damaged and we could use them.
Secondly, I will make you a new order if you promise me that the new products do not be damaged. However, I would like you send me an up-to-date catalogue of products.
Finally, I want to say you that I want a 20% of discount in the products.
If you have any doubts do not hesitate to contact me.
Yours sincerely,
Band 4
Although all the content points have been achieved in this response, there are numerous errors and despite the fact that most of these are non-impeding the effect on the reader is not entirely positive.
Sample B
Dear Mr Hutton.
Thank you for you letter. We havent placed an order because the quality of your last delivery products were not success for what we need as usual and some of the products have damaged when it arrived.
Can you send me an up-to-date catalogue from your company? I would like to have 10% discount on my next order.
Please contact us if you got any problem.
Yours sincerely,
Band 3
Although this response achieves all four content points, there are a number of errors and the range of language and structure are only adequate, especially in the first half of the response.
Dear Mr Hutton,
I am very grateful for your recent letter, the reason of this delay is due to the last delivery of our products.
First of all, I am very unhappy because the last products that you sent us was damaged and we could use them.
Secondly, I will make you a new order if you promise me that the new products do not be damaged. However, I would like you send me an up-to-date catalogue of products.
Finally, I want to say you that I want a 20% of discount in the products.
If you have any doubts do not hesitate to contact me.
Yours sincerely,
Band 4
Although all the content points have been achieved in this response, there are numerous errors and despite the fact that most of these are non-impeding the effect on the reader is not entirely positive.
Sample B
Dear Mr Hutton.
Thank you for you letter. We havent placed an order because the quality of your last delivery products were not success for what we need as usual and some of the products have damaged when it arrived.
Can you send me an up-to-date catalogue from your company? I would like to have 10% discount on my next order.
Please contact us if you got any problem.
Yours sincerely,
Band 3
Although this response achieves all four content points, there are a number of errors and the range of language and structure are only adequate, especially in the first half of the response.