单选题 .  Questions 1 to 4 are based on the conversation you have just heard.
1. 
【正确答案】 B
【答案解析】[听力原文]
   W: I want to register for this mathematics course.
   M: I'm sorry. Registration is closed.
   W: Closed? The clerk told me I could come back and register anytime during the first week of the classes.
   M: Well, that's not possible. The computer's official student account has already been sent to the state. And that's what our budget is based on. Who told you that anyway?
   W: A woman here when I tried to register three weeks ago. She said I just had to pay a late fee.
   M: She must be a temporary worker. They don't have much training. Why didn't you register then?
   W: She said I couldn't until I had my birth certificate. Here it is.
   M: Your birth certificate?
   W: Well, I'm a new part-time student, so she asked for the identification. I don't drive, so I don't have a driver's license.
   M: Hm. There's no reason to demand a birth certificate. We only need to establish residency. A phone bill with your name and address would be fine.
   W: Really? Only proof of my address?
   M: Yes. I'm afraid she gave you the wrong information. Still, you have to wait and take your math class next semester.
   W: But that's not fair.
   M: Well, I sympathize with your problem, but frankly, I don't think there's anything anyone can do for you. You're trapped in the system. If you want to, you can talk to the director. She'll help if she can.
   W: Great!
   M: Don't get your hopes up!
   What problem does the woman have?
细节题。女士去注册数学课,男士告知她已经结束了,女士不相信,说三周前来这里注册的时候,一位女士告诉她在开课第一周的任何时候都可以注册,由此可知她得到了错误的信息,延误了注册登记数学课的时间。