单选题 Michael Fraser
43-A Raglan Rd.
North Dublin, 4478
Ph: (082) 331-8876
March 12,2010
Accounts Department
South-East Power Supplies
First Avenue
Dublin, 2008
Dear Madam or Sir,
I was surprised and disappointed by a letter from your agency threatening me with the disconnection of my power supply. I am an elderly pensioner suffering from a variety of ailments, and I expect to be treated with more consideration, especially as I have faithfully paid all my electricity bills for the last 45 years!
The reason for my anger is that I have not only paid the bill but also informed you that I had paid it. So it appears that I made a special trip to your office on the morning of March 5 for nothing. One of your employees even told me that the mistake would be rectified and apologized!
Here, once again, are the details of my receipt: the receipt number is AQ3567X56-1. It is dated February 2, 2010. It is for the amount of $47.50 and covers the supply of service between January 1 and 31.
I trust that you will correctly rectify your records this time.
Yours sincerely,
Michael Fraser