Dear Mr. Suzuki,
The goods we received on July 15 were found not to match our order. The goods we ordered were Item No. 2345, whereas the goods received were Item No. 2354.
We can't understand how this kind of mistake could occur at your end. We have decided to ship the goods back to your company at your expense and we ask that you refund the $15 000 which we have already paid you. Please remit(汇寄) the refund to our account(A/Cno. 1012379). Please note that we hereby also reserve the right to claim any damages arising out of your wrong shipment.
A quick refund will be highly appreciated.
Yours sincerely,
Peterson

填空题 What did the writer complain about? He complained about the 1of the goods.

填空题 According to the writer, who was responsible for this kind of mistake? It was most probably caused by 1.

填空题 What did the writer decide to do with the wrong goods? He decided to 1the wrong goods.

填空题 What did the writer ask Mr. Suzuki to do? He asked Mr. Suzuki to refund 1.

填空题 If any damages arise out of the wrong shipment, what will the writer probably do? He probably will 1.