41. _______
Great ideas don’t stand alone. In other words, you can’t mention your suggestion once and expect it to be adopted. To see a change, you’ll need to champion your plan and sell its merits. In addition, you need to be willing to stand up to scrutiny and criticism and be prepared to explain your innovation in different ways for various audiences.
42. _______
Sometimes it makes sense to go to your boss first. But other times, it’s useful to build a coalition among your co-workers or other stakeholders. When it works, it works great—because you’re ready for your stubborn supervisor’s pushback with answers like, “Actually, I connected with a few people in our tech department to discuss how much time these kinds of website updates would take, and they suggested they have the bandwidth.”
However, just be certain you can explain your end-around approach as one that built your case, rather than simply circumvented your manager. The last thing you want is for your boss to feel embarrassed he wasn’t informed—which could lead him to quash the idea before it even takes off.
43. _______
One of the biggest barriers to gaining buy-in occurs when the owner of an idea is viewed as argumentative, defensive, or close-minded. Because, let’s be honest: No one likes a know-it-all. So, if people disagree with you, don’t be indignant. Instead, listen to their concerns fully, try to understand their perspective, and include their concerns (and possible remedies) in future discussions.
So, instead of saying, “Martha, our current slogan is confusing and should be updated,” you could try, “Martha raises a great point that our current slogan has a long history for our stakeholders, but I wonder if we might able to brainstorm a tagline that could build on that—and be clearer for new customers.”
44. _______
New ideas are the grandchildren of old ones. In other words, don’t throw old solutions under the bus to make your improvement stand out. Remember that in light of whatever the problem the old system solved—or, maybe, has failed to solve in recent memory—it was a great idea at the time. Appreciating the older contributions as you suggest future innovations helps bolster the credibility of your idea.
45. _______
When pitching a new idea, it’s important use the language of abundance instead of the language of deficit. Instead of saying what is wrong, broken, or suboptimal, talk about what is right, fixable, or ideal. For example, try, “I can see lots of applications for this new approach” rather than, “This innovation is the only way.” Be optimistic but realistic, and you will stand out.
There is rarely value in pointing out a problem without also offering a solution. Innovation isn’t seeing the problem, it is being able to see a viable solution to the issue. So, use the steps above to pitch your new idea—they should help you overcome the barriers to buy-in so that people will be on board and excited.
A. Stay positive.
B. Respect the past, but don’t get stuck there.
C. Use channels.
D. Give it time.
E. Expect (and invite) resistance.
F. Be a salesman.
G. Be humble.
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