【正确答案】 A

【答案解析】[听力原文]
   M: Hello. I'm calling to find out how I can cancel my cell phone service. I'm moving out of the country and won't be able to use it.
   W: We're sorry to hear that we're losing your business, sir. I can go ahead and cancel your contract with us. Now, I see you still have nine months left. How would you like to pay for those remaining months, sir?
   M: Pay? I wasn't aware that I had to pay for unused months. Doesn't the contract end with the last month I use the phone?
   W: I'm sorry, sir. The contract you signed requires you to pay for the length of the contract, regardless of whether you use your phone for the entire time or not. Didn't our sales representative explain this to you when you purchased your phone?
选项A正确，男士想要终止他的手机服务。选项B错误，通话中未提到产品有缺陷。选项C错误，他打电话的目的不是抱怨。选项D错误，他对买新手机没兴趣。