【正确答案】To: Roger Brown
From: Will Smith
Date: Oct. 23, 2009
Subject: Training Courses
Introduction
This report aims to suggest what courses to be offered to our employees.
Findings
The survey concerning the training courses offered to the employees has been completed, and the return rate of the survey is 79% which is very good already. The result of the survey shows that 56% of the staff are interested in internal training courses, rather than going outside. Among the 8 training courses that we are considering, 45% of the people think highly of the Communication Skills Training and Business Acumen Training.
Recommendations
These two courses are developed by an international training organization who is well-known in our industry. They know what the industry people need and also what problems and issues that should be addressed. The Communication Skills courses are targeted to improve people's way of interacting with each other, and this will help improve work efficiency, and the morale of the people. The Business Acumen one is targeted to give people the knowledge of the business, the industry, and the development trend, so that people are ready for any of the change, and make it an opportunity for us.
Conclusion
As a new company of two years, the two courses will help our people to align with each other both in the soft skills, and also business understanding. We will be aligned to stride in the direction that we should go.

【正确答案】Dear Ms. Green,
Thank you for your letter concerning the course Managing Time to your employees.
This is one of the most popular courses and most participants find this course rewarding and insightful. A lot of companies ask us to give this course to their staff at various levels separately, for the employees on different levels have different responsibilities.
You tell me that you plan to put 50 people in the course, and we put a maximum of 30 people in a course. As a result, we plan to divide your employees into two groups according to their job responsibilities and offer the course two times.
This is a two day course and after the three half-day lectures for each course we have a half day presentation from the participants who report how they reorganize their time and their job responsibilities. The participant who has made the most scientific design in his group will get a reward. Since you have two groups to attend the course, we will arrange the course on the first two days and the last two days of the first week of December since as you tell me you do not want the course on Wednesday when you have conferences.
I would like you to put the 50 into two groups and email us the arrangement. An OHP and a microphone are all we need for the lecture. If you have any further questions, please do not hesitate to ask.
Yours Sincerely,
Will Smith

【正确答案】Introduction
The purpose of this proposal is to recommend the time and location to launch our new mode of cellphone and to suggest ways of promotion.
When and Where
Time: Since the target customers of our new mode of cellphone are students, the summer holiday will be the best promotion time when new college students are leaving home and have to purchase cellphones to communicate with their family.
Place: the Victory Shopping Mall located near the campus is our best choice, as the square in front of the mall has enough space for the launch and around the mall there are a dozen universities.
How and What
We strongly recommend the following promotion activities:
Promotional flyers: We should create quality promotional flyers that tell consumers of the advanced quality and competitive price of our product. It should also include our key features and after sales services.
Promotional video: Simple, short-length product demonstration videos are real eye catchers. In the video we can show that our cellphone can be used everywhere in the world.
Coupons: Most Consumers love coupons and a $10 coupon can stimulate sales of our new cellphone.
Possible benefits
These promotion methods will help gain success for the new product and as a result have a positive impact on the image of the company.
Possible risks
The possible risks, if there are some, of these promotions are that it rains a lot in summer and on a rainy day maybe there will not be many participants. Therefore, we should pay attention to weather breast and prepare for a rainy day.