单选题
· Read the job advertisement below.
· Choose the best word to fill in each gap, from A, B or C.
· For each question (29 -40), mark one letter ( A, B or C) on your Answer Sheet.
{{B}} Customer Service Centre Manager Wanted{{/B}}
It's no use providing excellent services if the people they're designed for don't know about them, or aren't sure how to {{U}}(29) {{/U}} them. That's why we're opening a Customer Service Centre in October which will provide a model for {{U}}(30) {{/U}} more units of this type. The Centre will be on a busy high street so that everyone can see it.
{{U}} (31) {{/U}} the manager, you'll be the driving force behind this new venture. To work {{U}}(32) {{/U}} this exiting new post, you should have at least two years' management experience ill customer services. Your ability to think {{U}}(33) {{/U}} and your knowledge of local businesses will {{U}}(34) {{/U}} you to plan and run the operations of the Centre to the highest standards and {{U}}(35) {{/U}} budget.
{{U}}(36) {{/U}} your strong leadership skills, you'll ensure a happy and open environment {{U}}(37) {{/U}} all your people can develop, and the service {{U}}(38) {{/U}} is always improving.
You will need to communicate well, {{U}}(39) {{/U}} with those working in the Centres and external contacts, and you will be required to {{U}} (40) {{/U}} excellent presentation and negotiation skills.
【正确答案】 C
【答案解析】
【正确答案】 A
【答案解析】
【正确答案】 A
【答案解析】
【正确答案】 B
【答案解析】
【正确答案】 A
【答案解析】
【正确答案】 A
【答案解析】
【正确答案】 B
【答案解析】
【正确答案】 A
【答案解析】
【正确答案】 C
【答案解析】
【正确答案】 C
【答案解析】
【正确答案】 B
【答案解析】
【正确答案】 C
【答案解析】