单选题
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______
A、
threaten to take the matter to court
B、
show some written proof of the purchase to the store
C、
complain personally to the manager
D、
write a firm letter of complaint to the store of purchase
【正确答案】
B
【答案解析】
细节题。由第一段可知,顾客一旦发现所购商品有问题,首先应向商店出示保单或其他有用的证明。
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