A、
He needs to inquire about a new product.
B、
He knows it is a 24-hour service.
C、
He thinks he can get his data back.
D、
He has a complaint to make.
【正确答案】
D
【答案解析】
A、
He is unable to get connected.
B、
He has just lost all his data.
C、
He lacks necessary computing skills.
D、
He is in need of a new hard disk driver.
【正确答案】
B
【答案解析】
A、
Arrange to send someone for a check.
B、
Send the man a brand-new computer.
C、
Give the man some money as compensation.
D、
Ask an expert to offer guidance over the phone.
【正确答案】
A
【答案解析】
A、
The man has been making the call for some time.
B、
The woman works with a 24-hour service.
C、
The engineer will retrieve all the data for the man.
D、
The man has just bought a brand-new computer.
【正确答案】
C
【答案解析】
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