A smile is a strong sign of a friendly and open attitude and a willingness to communicate. It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back. You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main " sign sender"(your mouth)from being seen by others looking for inviting conversational signs. The open body position is most effective when you place yourself within communicating distance of the other person—that is, within about five feet. Take care, however, not to enter someone' s "personal space" by getting too close, too soon. Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you' re saying, and I' m interested in—keep talking! Often people will lean back with their hands over their mouth, chin, or behind their head in the "thinking" pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing. In many cultures the most common form of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello" , a nice smile, and your name and you have made the first step to open the lines of communication. Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her.
单选题
A person smiles to show_________.
【正确答案】
C
【答案解析】解析：推理题。题干意为“一个人微笑表示什么?”由文章首段第一句话“A smile is a strong sign of a friendly and open attitude and a willingness to communicate．”可知，微笑是友好、开放的态度和乐意交流的一种强烈信号，因此C选项he is ready to talk with you“他准备好了和你交谈”符合题意，为正确答案。
单选题
According to the text, troubles in communication may result from_________.
【正确答案】
A
【答案解析】解析：细节题。题干意为“根据文章，交流中的麻烦可能是由于什么造成的?”根据文章第二段第一句话“…a closed position is the cause of many conversational problems．”可知，封闭的姿态是造成交流中的麻烦的原因。A选项a closed body position“一种封闭的身体姿势”是对原文a closed position的同义转换，故A选项符合题意，为正确答案。
单选题
Leaning back with your hands behind your head in deep thought while a person is talking_________.
【正确答案】
D
【答案解析】解析：推理题。题干意为“当别人在说话时，你双手放在脑袋后面，身体向后仰，陷入沉思，这会怎样?”根据题干可定位至文章第五段，该段前两句谈到了“Often people will lean back with their hands…or behind their head in the“thinking”pose．This position gives off signs of judgment，doubt，and lack of interest from the listener．”，即“人们常常把双手放在嘴上、下巴上或者脑后，身体后倾，作“思考”状。这种姿势会给听众带来判断、怀疑和缺乏兴趣的信号。"A选项“显示出你对说话者所说的内容感兴趣，并且正在听”，B选项“显示出你想要和说话者保持距离”，C选项“使他认为你正在思考其他的事情”，D选项“使他相信你对他的谈话内容不感兴趣”，对比这四个选项，只有D选项符合文意，故D为正确答案。
单选题
All of the following gestures encourage communication except_________.
【正确答案】
B
【答案解析】解析：细节题。题干意为“以下所有的姿势中，除了哪一种以外其他姿势都有助于交流?”文章第二段第二句谈到了“A common closed position is sitting with your arms and legs crossed and your hand coveting your mouth or chin．”由此可知，双臂交叉是一种封闭姿势，阻碍交流，因此B选项“双臂交叉”符合题意，为正确答案。