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Most people feel the need to make sure everyone in
a group is comfortable before they start a business meeting. This pre-discussed
conversation—small talk—can cover a wide range of topics, some of{{U}} (61)
{{/U}}may not be related to agenda for the meeting. In most countries,
building personal connections is a{{U}} (62) {{/U}}first step in making
sure that business goes{{U}} (63) {{/U}}People often use this phase of
interaction to observe and{{U}} (64) {{/U}}the character of their
colleagues.
In the Middle East, business men like to get to know
new{{U}} (65) {{/U}}before starting a meeting. They often judge people's
response to certain topics by observing their eyes,{{U}} (66) {{/U}}they
need to be able to sit or stand very close to the person. Small talk tends to
continue until the people involved are comfortable enough to move close to
one{{U}} (67) {{/U}}In Latin American and Asian countries, people also
want to{{U}} (68) {{/U}}if an acquaintance can be trusted. For them,
business is{{U}} (69) {{/U}}with an individual, not a company, so it's
important to have an honest{{U}} (70) {{/U}}before any business is
discussed.
In the United States,{{U}} (71) {{/U}},most
business people prefer an extremely limited small talk period. When they arrive
for a meeting, they expect to begin the business discussion{{U}} (72)
{{/U}}away, perhaps after just a few minutes of greetings and{{U}} (73)
{{/U}}. Most Americans feel that time is as valuable as (74) ,
so talking extensively about the weather, hobbies, or the plane trip is{{U}}
(75) {{/U}}as a waste of time. They are likely to become impatient if
the subject turns away from the business of the day.