单选题

单选题 What is suggested about Women"s Oasis?

A、 They have opened a new branch office.
B、 All products in the store are on sale.
C、 They will continue the sale until next month.
D、 They offer various discount rates for their items.

【正确答案】 D

【答案解析】

单选题 Why is Ms. Ross sending an e-mail?

A、 She received defective products.
B、 The store sent a wrong item.
C、 The bill was charged incorrectly.
D、 The delivery arrived too late.

【正确答案】 C

【答案解析】

单选题 In the e-mail, the word "conditions" in paragraph 2, line 4, is closest in meaning to

A、 premiums
B、 complaints
C、 terms
D、 modifications

【正确答案】 C

【答案解析】

单选题 When did Ms. Ross try to report the problem to the customer service department?

A、 On January 10
B、 On January 20
C、 On January 24
D、 On January 25

【正确答案】 B

【答案解析】

单选题 How much of additional discount should Ms. Ross receive for the suits she purchased?

A、 5 percent
B、 10 percent
C、 15 percent
D、 20 percent

【正确答案】 A

【答案解析】