You will now read a short passage and then listen to a talk on the same academic topic. You will then be asked a question about them. After you hear the question, you will have 30 seconds to prepare your response and 60 seconds to speak.
Scope Creep
In economics, business, and law, "scope creep" refers to a situation which customers expect services in excess of those contracted for. The elements to such a situation are 1) a signed contract spelling out terms of service. 2) a demand by the customer that performance exceed goods or services actually named in the agreement. Typically, disagreement between parties centers on what is "implied" by this or that key term. As might be expected, the phenomenon is a common pitfall in international business where expectations across cultures vary widely.
Now hear a talk on the same subject.
Question: Using information from the reading and the lecture, explain how the lecture is related to the reading passage.
【正确答案】The lecture illustrates the phenomenon of scope creep which refers to the demand that one party provide goods or services which they did not intend to provide.
The professor in the lecture explains this concept by giving a story about when his friend started his own business a few years ago.
According to the lecture, a friend of the professor is an owner of a construction company. He was once employed by a female client to build a fence around her yard without signing up any contract. When the construction closed to the end, the client asked him to paint the fence white.
However, his friend was not happy because he believed the painting was not included but the client believed building fences includes the painting. Later, his friend painted the fence but didn't get the extra money for the painting. This is a real life example of scope creep, and the lesson his friend learned is that it is important to sign up a contract in business.
【答案解析】 Scope Creep范围蔓延。其定义是：In economics，business，and law，“scope creep”refers to a situation which customers expect services in excess of those contracted for． 模版：The reading is about an academic concept called…将标题跟定义带入模版，即是对阅读文章的复述。