【答案解析】Good morning.
Can I talk to Mr. Water, please?
Can I speak to Marry?
Can I have the number, please?
Can we meet?
I'd like to speak to Mr. Johnson, please?
My name's John Smith.
I'd like to talk to Mrs. Bush direct.
Hello. Can I speak to John Peterson, please?
Who's calling, please?
Can you ask Mr. Watson to ring me?
I'd like to speak to Mr. Smith, please.
问答题
{{B}}Responding to problems
{{/B}}接听电话
【正确答案】
【答案解析】I'm afraid he's in a meeting at the moment.
I'm afraid his line is busy. Will you hold?
I'll put you through. Please hold the line.
I'll hold.
I'll ring back.
Can l help you?
Good morning, John Peterson's office.
I'm afraid Mr. Watson is not in the office at the moment.
He is away from the desk at the moment. Can I take a message or would you like to ring him on his mobile phone?
Mr. Smith's office, hello. My name's Edward Green.
I'm afraid Mr. Smith isn't available.
He's in a meeting.
I'm sorry, he's away from the desk. Can I take a message?
He is too busy.
He has an important telephone call from America.
He doesn't want to talk about sales figures.
问答题
{{B}}Asking questions{{/B}}征询
【正确答案】
【答案解析】Can you take a message, please?
Is he free later this afternoon?
I'll try his mobile.
Is that extension 234?
Are you busy?
Does Mr. Crook have a direct line?
Do you want to see the sales figures?